Privacy Policy
Thank you for visiting our web site i.e. www.wollybee.com (the “Site”). This privacy policy tells you how we use personal information collected at this Site. Please read this privacy policy before using the Site or submitting any personal information. By using the Site, you are accepting the terms described in this privacy policy. These terms may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the Site to make sure that you understand how any personal information you provide will be used. We are not responsible for the actions and privacy policies of third-party websites.
By accessing, using, and sharing your personally identifiable information via our Site, you are unconditionally accepting this privacy policy in full. If you do not agree to the terms in this privacy policy, please stop using the website immediately.
Please note that this privacy policy should be read in conjunction and together with the Terms of Use, Return & Refund Policy and Shipping Policy applicable to our Site. You are bound by the terms therein for use of our Site.
Collection of Information
When you visit the Site, we automatically collect certain information about your device, including but not limited to information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Your Consent
By visiting the Site or by providing the Personal Information, you consent to the collection, use, storage, disclosure and otherwise processing of the Personal Information on the Site in accordance with this privacy policy. If you disclose to us any personal information relating to other people, you represent that you have the authority to do so and to permit us to use such personal information in accordance with this privacy policy.
You, while providing your Personal Information over the Site, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this privacy policy.
How Do We Use Your Personal Information?
We collect your Personal Information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use the Personal Information to enhance the customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
Sharing Your Personal Information
We may share your Personal Information with third parties to help us use your Personal Information, as described above. We may also share Personal Information with our other corporate entities and affiliates for purposes of providing products and services offered by them.
Further, we may share the Personal Information with governmental agencies or other companies assisting us in fraud prevention or investigation, or with any third party as per direction by the Court of law. We may do so when:
- Permitted or required by law; or,
- Trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
- Investigating fraud which has already taken place. The Personal Information is not provided to these companies for marketing purposes.
Furthermore, we do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this privacy policy.
Behavioral Advertising
We may use third-party advertising entities to serve ads when you visit the Site. These entities may use the Personal Information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are an Indian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are an Indian resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of India.
Data Retention
When you visit the Site or place an order through the Site, we will maintain your Personal Information for as long as your account is active, your Personal Information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at contact@wollybee.com.
We will respond to your request within reasonable time.
Contact Us
For more information about our privacy policy, if you have questions, or if you would like to make a complaint, please contact us by e-mail at contact@wollybee.com.
